Refund policy

Our Promise to You

We want you to love your purchase. If you're not completely satisfied, we're here to help make it right.

Damaged or Incorrect Items

We take great care in packaging your order, but if your package arrives damaged or you receive the wrong item, please let us know right away.

For a refund or replacement due to damage or an incorrect item, you must provide us with a clear unboxing video of the package. We also require images of the damaged or incorrect product.

If you notice the package is damaged upon delivery, please do not accept the parcel from the delivery person. It's best to refuse the shipment and contact us immediately.

Changed Your Mind?

We understand that sometimes you might change your mind. If you decide you don't want your order after it's been delivered, we can offer a refund under the following conditions:

• The package must be unopened and untouched.

• You are responsible for the return shipping costs.

Once we receive and inspect the returned item, we will process your refund.

For more queries contact us
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